Connect everything. Automate the rest.
Write a rule the way you would explain it to a new starter — when this happens, and these things are true, do this. MedOS runs it on every record, every day, without anyone remembering to.
If a person is retyping it, MedOS can do it
67 events across 17 parts of the platform can start a workflow. Write the rule the way you would explain it to a new starter — when this happens, and these things are true, do this — then dry-run it before you turn it on.

Workflows practices actually run
When
Test status changes
- …becoming any of
- Awaiting feedback
- …changing from any of
- In progress
Only if — every condition must hold
Referring Doctoris not emptyClinical Serviceis one ofCardiology, Sleep
Then — every action runs, in this order
- 1Send email template“Results ready” to the referring doctorimmediately
- 2Set a fieldPriority → Highimmediately
- 3Notify staff by emailthe reporting queueimmediately
67 events can start a workflow
Clinical, financial, administrative and inventory — the whole platform, not just the patient record.
Tests9
Test status changes
Patients6
Patient status changes
Calendar4
Calendar event status changes
Invoices7
Invoice is created
Payments3
Payment is received
Clinical Services4
Service is created
Leads5
Lead is created
Reports4
Test report is confirmed
Letters2
Letter is signed
Tasks4
Task is created
Inventory4
Inventory item is created
Delivery Notes3
Delivery note is created
Loss & Adjustments4
Loss or adjustment is created
Purchase4
Purchase order is created
Notes1
Note is created
Form Results2
Form is submitted
Custom Buttons1
Custom button is pressed
What it can do
Send an email template
Your branded template, to the patient, the referrer or anyone on the record — immediately or after a delay you set.
Send an SMS template
The same, over SMS, for the messages that have to be read rather than filed.
Set a field
Any field on the record — status, priority, assignee, dates, insurer, device, and every custom field your practice has added.
Notify staff by email
Put the right person on it the moment the condition is met, without them watching a queue.
Condition operators
Built to be trusted with live work
An automation that fires on a patient record has to be safe to change. These are the guardrails around every workflow.
- Transition matching, not just state
- A trigger can watch what a field is becoming and what it is changing from — so "moved out of Awaiting results" is a rule, not a report.
- Ordered actions with delays
- Actions run in the order you place them, each either immediately or after a wait you set in minutes.
- Cooldowns
- Stop a rule firing twice for the same record inside a window you choose — no duplicate reminders when a status bounces.
- Dry run before you arm it
- Test the automation against a real record. It reports what would happen and sends nothing, changes nothing.
- Versioned and reversible
- Every save is a new version. Turn a workflow off, roll it back, or export it and import it into another site.
- Run history you can audit
- Every execution is logged against the record it touched, with the outcome — completed, skipped or cancelled — and why.
Connect the systems you already rely on
MedOS sits across your existing healthcare environment — connecting legacy systems, practice software, billing providers, hospital systems, GP vendors, forms, documents and external platforms into one operational layer.
Clinical & standards
- HL7 interfaces
- FHIR resources
- GP & hospital systems
- Pathology & imaging
Billing & claims
- Medicare
- Health funds
- Payment gateways
- Reconciliation
Communications
- SMS
- eFax
- Workflow templates
Documents & AI
- PDF referrals
- Scanned documents
- AI / OCR extraction
- Document repositories
MedOS doesn't need to replace everything. It helps everything work better together.
Build workflows without waiting for complex IT projects
MedOS supports low-code and no-code configuration so healthcare teams can adapt quickly. Forms, templates, automations, workflows and modules configure around real operational needs.
Ready to make healthcare run better?
MedOS helps healthcare organisations connect fragmented operations, reduce manual admin, improve visibility and deliver a smoother patient journey.